At RoboIQ, we're excited to offer you to a game-changing solution that will vastly enhance the way you engage with your customers and boost your business's efficiency – AI-powered Chatbots! We understand the importance of seamless customer interactions and quick implementation, and that's why we've partnered with Tawk.To to bring you a this cutting-edge solution at a very low cost.
Chatbots can be programmed to access and extract information directly from your website. This includes product details, pricing, FAQs, and any other content that is publicly available on your site. This ensures that customers receive accurate and up-to-date information without having to navigate your website manually.
You can also build a knowledge base that your organization maintains, chatbots can tap into this resource. This allows them to provide detailed answers to customer queries based on the wealth of information you've accumulated over time.
Chatbots can also be configured to access and retrieve information from additional documents, such as PDFs, manuals, or reports. This is particularly useful when customers have specific questions that require data or content stored in these documents.
Chatbots can follow predefined instructions or scripts to answer questions or perform tasks. These instructions can come from your team's guidelines, standard operating procedures, or other sources. This flexibility allows chatbots to handle a wide range of tasks and provide consistent responses in accordance with your organization's practices.
The chatbot can provide quick responses to customer inquiries, minimizing wait times and ensuring that customers receive timely assistance. Speedy responses enhance customer satisfaction and engagement.
The chatbot maintains a professional and courteous tone in all interactions. It adheres to your organization's guidelines to project a positive image to customers.
We'll configure the chatbot so it is well-informed and can provide accurate information to customer queries. It draws from a reliable knowledge base, enabling it to answer questions confidently and effectively.
Staff can monitor the chatbot's interaction in real time. When human interaction is needed, the conversation can be transferred to a live agent seamlessly. The agent has the option to utilise AI assistance when providing answers to customers.
