Thank you for choosing RoboIQ's Food Delivery Robots! We are committed to providing you with high-quality products and exceptional service. Before making a purchase, we kindly request that you review our no refund or return policy outlined below:
1. Warranty Coverage: All our Food Delivery Robots come with a one-year manufacturer warranty, starting from the date of purchase. This warranty covers any defects in materials or workmanship during normal use of the product. During the warranty period, we will provide free remote video guided service and free parts exchange, ensuring your robots operate at their best.
2. Eligibility for Warranty Service: To be eligible for warranty service, the Food Delivery Robots must have been purchased directly from RoboIQ. A proof of purchase, such as a receipt or order confirmation, will be required for warranty service.
3. Exclusions from Warranty: The warranty does not cover damages caused by improper use, abuse, negligence, accidents, unauthorized repairs, modifications, or any other circumstances not directly related to defects in materials or workmanship. Damage resulting from natural disasters or extreme environmental conditions is also not covered under the warranty.
4. No Refund or Return Policy: Due to the complex nature of our Food Delivery Robots and the extensive support offered through our one-year manufacturer warranty, we do not offer refunds or accept returns on purchases. Once a purchase is made, it is considered final.
5. Warranty Service Process: If you encounter any issues with your Food Delivery Robots during the warranty period, please contact our customer support team immediately. They will guide you through the necessary troubleshooting steps and, if required, arrange for remote video guided service or parts exchange.
6. Post-Warranty Support: After the warranty period expires, we will still be here to provide support and assistance. However, please note that post-warranty service may incur charges for labor, parts, and shipping.
7. Customer Satisfaction: At [Your Company Name], customer satisfaction is our top priority. We are dedicated to resolving any concerns you may have and ensuring that your experience with our Food Delivery Robots is a positive one.
We appreciate your understanding of our no refund or return policy and the terms of our warranty. Our team is always here to assist you with any questions or issues you may encounter. Thank you for choosing RoboIQ's Food Delivery Robots to be part of your business. We are confident that our products will meet and exceed your expectations.
If you have any further inquiries, please do not hesitate to reach out to our customer support team.
